Privacy Policy
How we collect, use and protect your personal data.
Last updated: January 2025
1. Information we collect
We collect information you provide directly when filling out our contact or evaluation forms: name, email, phone, property address, and details relevant to assessing short-term rental potential. This information is voluntarily provided by you when requesting our services.
2. Use of information
We use your data exclusively to: (a) respond to your inquiries and evaluation requests, (b) send personalized commercial proposals, (c) coordinate visits or meetings, (d) maintain a communication history with you during the commercial process, (e) comply with legal and tax obligations.
3. We do not share your data
Mr.BnB does not sell, rent, or share your personal information with third parties for commercial purposes. We only share data with service providers strictly necessary for our operation (for example, email delivery or property management platforms) under confidentiality agreements.
4. Cookies and analytics
Our site uses technical cookies necessary for its operation and analytical cookies (Google Analytics) to understand how the site is used and improve it. You can configure your browser to reject cookies, although this may affect the user experience.
5. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure and we cannot guarantee absolute security.
6. Your rights
Under Chile's Law 19.628 on the Protection of Private Life, you have the right to: access your data, rectify it if inaccurate, request its deletion when no longer necessary, and oppose its use for purposes other than those declared here. To exercise these rights, write to us at clientes@mrbnb.cl.
7. Data retention
We keep your data only for the time necessary to fulfill the purposes described or as required by current legislation. Leads inactive for more than 24 months are automatically deleted from our systems.
8. Changes to this policy
We may update this policy occasionally. We will publish changes on this same page indicating the date of the last update. We recommend reviewing it periodically.
9. Contact
If you have questions about this policy or about the processing of your personal data, write to us at clientes@mrbnb.cl or contact us via WhatsApp.