— About us

A Chilean
boutique hospitality
company.

We are Mr BnB. We manage short-term rental apartments in Santiago with our own team and an operating system we built ourselves. We are obsessed with details: they are what separate a good stay from an excellent one.

— Our story

We started several years ago convinced that short-term rentals in Chile could be done much better. Today we manage more than 75 apartments across six districts of Santiago, with our own cleaning, maintenance, guest service and revenue management team.

The operation runs on our own system, integrated with our PMS and revenue management software, where AI agents work alongside the human team around the clock. Technology removes the friction and people bring the judgment, so the standard never depends on anyone's memory.

— Founding team

The people behind
every detail.

CEO · Co-founder

Felipe Ruiz

Technology & Sales

Felipe leads Mr BnB's commercial and technology strategy. He is in charge of owner relations, revenue management, integrations with the main booking channels and the development of the in-house operating system we use to run the portfolio. He combines a finance background with software development to optimize pricing, occupancy and returns for every property.

· Technology · Sales · Revenue management · Owners

Co-founder

Pedro Tort

Operations & Finance

Pedro leads day-to-day operations and Mr BnB's financial management: cleaning teams, maintenance, check-in and check-out logistics, expense control, reconciliations and owner reports. His obsession with detail and financial discipline are what keep quality consistent in every apartment.

· Operations · Finance · Field teams · Quality

— Operations team

Hotel-grade service
with our own team.

Behind the founders there is an in-house cleaning, maintenance and supervision team working every day. We don't subcontract: every person was selected and trained by us, and works to our standards.

Hotel-grade cleaning

Our own housekeeping team rotates linen through an industrial laundry, runs 40+ point checklists on every clean and uploads photo evidence before each check-in. We never send a guest to an apartment that hasn't passed inspection.

Maintenance

Our own crew for quick repairs, scheduled monthly preventive work and 24/7 emergency response. From a dripping trap to replacing an electronic lock: we solve it without depending on third parties.

Quality supervision

Supervisors audit every clean, review photos and timings, and make sure the standard is met in every apartment. What we measure we improve, and what doesn't pass isn't handed to the guest.

— What drives us

Three non-negotiable
principles.

Full transparency

Clear monthly reports, access to the owner portal and direct communication.

Our own team

Staff hired and trained by us, not subcontracted. We look after every apartment as if it were our own.

Our own technology

In-house operating system integrated with our PMS, revenue management software and the main sales channels.

— Let's talk

Tell us about your property
and we'll answer with numbers.

Evaluate your property for free → Contact

A Chileanboutique hospitality company.

The people behindevery detail.